• Banner 1
  • Banner 2
  • Banner 3

Welcome to Shake Shack Upper East Side

Shake Shack Upper East Side, located at 154 East 86th St, New York, offers an inviting spot for burger enthusiasts. Known for its high-quality ingredients, the menu features standout items like the Chicken Shack and Shack Stack, celebrated for their flavor and freshness. Customers rave about the delectable real potato fries and indulgent milkshakes, especially the iconic black and white shake. The atmosphere is friendly and welcoming, with both indoor and outdoor seating options. Despite its popularity and crowds during peak hours, the attentive staff ensure a pleasant dining experience, making it a must-visit for anyone craving a quick yet satisfying meal.

Shake Shack Upper East Side: Reviews & Ratings

Amasi
Amasi

Hands down one of the best chicken burgers ever. You taste quality food despite the small size and big price. Fries are real potatoes, super yummy. Staff are friendly. Very crowded in the evenings.

Alan Varghese
Alan Varghese

Great burgers and shakes, lot of outdoor seating as well as indoor and nice staff. We had the chicken shack and the shack stack (cheeseburger and shroom burger patties) and both were pretty good. The Chicken shack while more expensive than McDonald's felt more tasty to me, but Chick-fil-A chicken burger is slightly better. We also had the black and white shake which was quite good and they allowed us to split it into two cups to share it.

Benz Tran
Benz Tran

We had an amazing experience at Shake Shack! The place has plenty of seating, the environment is super clean, and the staff are incredibly attentive and quick with everything. Everyone was so friendly, which made the experience even better. We ordered a mix of things — a chicken burger, a regular burger, fries, a milkshake, and their lemonade sweet tea combo — and everything was absolutely delicious. The fries were especially great, and the condiment station was well-stocked and spotless. The overall vibe was just friendly and welcoming. One tip: if you need to use the washroom, make sure to keep your receipt. Overall, this Shake Shack gets a solid 5 stars for great food and fantastic service!

Alexander C.
Alexander C.

Perfect place for a hot cheeseburger and chicken sandwich. Friendly staff and fast service makes Shake Shack an amazing place to grab a quick bite. Smash burgers were flavorful and piping hot with melty cheese. The chicken sandwich was also blistering hot in a good way and the sauce and pickles were the best combination for this sandwich. There's some seating indoors and a bit of an outdoor area for seating as well. Hot cheeseburgers in the winter never tasted better!

Andrea Valacchi
Andrea Valacchi

Hey there. After an exhausting walk following a visit at the AMNH good place to rest and where to have a bite. For me the Shack Burger tastes better here in NYC than anywhere else. Perhaps I am influenced by the fact that the brand started in this city .

Brian Kelly
Brian Kelly

The food is always excellent, but what really stood out to me was the exceptional service from the kiosk team—especially Lisa B. She went out of her way to greet me with a smile, helped me navigate the mobile app, and made sure my order was spot-on and ready without delay. Her kindness and attention to detail truly made my experience a great one.

DeRoy Law
DeRoy Law

This subterranean eatery was a pleasant surprise even though I knew it would be similar to all other Shake Shacks when it came to cleanliness, professionalism and quality of food. Seeing the staff constantly changing gloves, so not to contaminate the food was absolute joy.

Tee Mack
Tee Mack

The experience is amazing. This is my third time at this location. I won’t go to another location. Always fresh, fast and the customer service is 10/10. Thank you for good quality food.

Location

Welcome to Shake Shack Upper East Side, a delightful fast-casual gem nestled at 154 East 86th St, New York, NY 10028. This vibrant eatery captures the essence of classic American fare with a modern twist, attracting both locals and tourists alike. Known for its signature burgers and delicious shakes, Shake Shack presents an ideal respite after exploring the nearby American Museum of Natural History (AMNH).

One standout item that has garnered rave reviews is the Chicken Shack. Customer Amasi claims it to be "hands down one of the best chicken burgers ever." Despite its small size and premium pricing, the quality shines through. Equally impressive are the hand-cut fries, made from real potatoes, which many diners have praised as “super yummy.”

The robust menu extends beyond just chicken, featuring a variety of burgers like the renowned Shack Stack, a delicious combination of cheeseburger and mushroom patty. Alan Varghese recommends the paired experience of shakes, particularly the black and white shake, which can be shared in two cups—an example of the accommodating service that guests have noted.

The atmosphere at Shake Shack Upper East Side is equally compelling. With ample outdoor and indoor seating options, it strikes a balance between casual dining and community vibe. While busy in the evenings, Benz Tran found the cleanliness and attentiveness of the staff remarkable. The condiment station was well-stocked, enhancing the overall dining experience.

For those seeking comfort in flavor, the smash burgers are irresistibly juicy and topped with melty cheese, a perfect treat during colder months. As Alexander C. points out, the friendly staff and fast service further elevate this experience, making it ideal for fitting in a quick bite.

Lastly, Andrea Valacchi expresses an affinity for the Shake Burger, noting that it tastes even better here than anywhere else. Perhaps, this love for the original Shake Shack in NYC is contagious!

In summary, Shake Shack Upper East Side is a must-visit destination for food lovers. Whether you're in the mood for a classic cheeseburger, a crispy chicken sandwich, or a delightful shake, this eatery promises not only delicious food but a warm and inviting atmosphere to enjoy it in. Don't miss out on indulging yourself at this iconic spot!